Kids Camps & Adult Workshop Cancellation Policy
30 days prior to workshop/camp - We will issue you a refund or transfer credit toward a future class.
14-29 days prior to workshop/camp - We will issue you a 50% refund or 100% transfer credit for a future class.
7-13 days prior to workshop/camp - We will issue you a 50% transfer credit toward a future class. If we have a wait-list and can fill your space, we issue you 100% credit toward a future class.
Less than 7 days prior to workshop/camp - 0% refund, 0% credit. At this point, seats have been sold out and our teachers have already purchased and prepared materials for the class. We encourage you find a friend to take your place in class. If we have a wait-list for that particular class and can fill your place, we will issue you 100% credit toward a future class. Either way, let's have a conversation! No shows are no refunds, no credit, no exceptions.
Weekly Art Class Absence Policy
Weekly class seats are sold from the time you start to the end of each session (fall, spring, summer). As a courtesy to the teacher and the classmates, please email or call us if you know you will be absent. As long as you are enrolled in a session, you may makeup missed classes due to illness or other legitimate reasons in other similar format classes anytime within that session. We cannot guarantee the lesson missed will be covered, but art fun and time in the studio will be made up. If you develop a scheduling conflict mid-session, we will push your enrollment credit to the next session. If you or your child are unhappy for any reason, we will do our best to find a solution. If it's just not meant to be, we will give you a refund for the remaining session.
Early Drop Off or Late Pickup
We cannot be responsible for children outside of their scheduled class time unless prior arrangements have been made. As a courtesy to parents, we offer a $5 add-on option for 15 minutes early drop off or pick up. Students chill in our library, play and sketch center. This enables you to take the time you need (we know a trip to the Thumb takes longer than an hour), us to know what the plan is, and the students to feel confident and safe. Extended class time packages are available at registration.